Abstract: In 2020, Covid-19 was spreading quickly in nursing homes, leading to numerous challenges for care workers. We tell the story of Marieke, a devoted female care assistant working in a Belgian nursing home that is customer-centred in their organisational model. Her narrative provides poignant insights into the ‘work and life’ struggles and conflicts of a female care assistant facing the challenges of a model during the Covid-19 pandemic, which has left the largely female care workforce widely exposed to the risk of work intensification and ove...
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Topics: 
Nursing
Public relations