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A conceptualisation of narratives and its expression in the CRM International Journal of Metadata, Semantics and Ontologies · 2017 · 10.1504/ijmso.2017.087692
A conceptualisation of narratives and its expression in the CRM International Journal of Metadata, Semantics and Ontologies · 2017 · 10.1504/ijmso.2017.10008654