@article{Madanoglu_2006,
title={Validating Restaurant Service Quality Dimensions},
volume={7},
ISSN={1537-8039},
url={http://dx.doi.org/10.1300/j369v07n04_07},
DOI={10.1300/j369v07n04_07},
number={4},
journal={Journal of Foodservice Business Research},
publisher={Informa UK Limited},
author={Madanoglu,
Melih},
year={2006},
month=feb,
pages={127–147} }