@article{2002,<br/><span class="tab"></span> volume={16},<br/><span class="tab"></span> ISSN={0950-4125},<br/><span class="tab"></span> url={http://dx.doi.org/10.1108/rr.2002.16.8.8.374},<br/><span class="tab"></span> DOI={10.1108/rr.2002.16.8.8.374},<br/><span class="tab"></span> number={8},<br/><span class="tab"></span> journal={Reference Reviews},<br/><span class="tab"></span> publisher={Emerald},<br/><span class="tab"></span> year={2002},<br/><span class="tab"></span> month=aug,<br/><span class="tab"></span> pages={8–8} }