@article{2014,<br/><span class="tab"></span> volume={28},<br/><span class="tab"></span> ISSN={0950-4125},<br/><span class="tab"></span> url={http://dx.doi.org/10.1108/rr-09-2013-0238},<br/><span class="tab"></span> DOI={10.1108/rr-09-2013-0238},<br/><span class="tab"></span> number={1},<br/><span class="tab"></span> journal={Reference Reviews},<br/><span class="tab"></span> publisher={Emerald},<br/><span class="tab"></span> year={2014},<br/><span class="tab"></span> month=jan,<br/><span class="tab"></span> pages={29–30} }