@article{Namkung_2008,<br/><span class="tab"></span> title={Are highly satisfied restaurant customers really different? A quality perception perspective},<br/><span class="tab"></span> volume={20},<br/><span class="tab"></span> ISSN={0959-6119},<br/><span class="tab"></span> url={http://dx.doi.org/10.1108/09596110810852131},<br/><span class="tab"></span> DOI={10.1108/09596110810852131},<br/><span class="tab"></span> number={2},<br/><span class="tab"></span> journal={International Journal of Contemporary Hospitality Management},<br/><span class="tab"></span> publisher={Emerald},<br/><span class="tab"></span> author={Namkung,<br/><span class="tab"></span> Young and Jang,<br/><span class="tab"></span> SooCheong (Shawn)},<br/><span class="tab"></span> year={2008},<br/><span class="tab"></span> month=mar,<br/><span class="tab"></span> pages={142–155} }