@article{Visintin_2013,
title={Applying discrete event simulation to the design of a service delivery system in the aerospace industry: a case study},
volume={25},
ISSN={1572-8145},
url={http://dx.doi.org/10.1007/s10845-013-0742-1},
DOI={10.1007/s10845-013-0742-1},
number={5},
journal={Journal of Intelligent Manufacturing},
publisher={Springer Science and Business Media LLC},
author={Visintin,
Filippo and Porcelli,
Isabella and Ghini,
Andrea},
year={2013},
month=mar,
pages={1135–1152} }