@inbook{Glassey_2011,
title={Design Thinking and Participation: Lessons Learned from Three Case Studies},
ISBN={9783642233333},
ISSN={1611-3349},
url={http://dx.doi.org/10.1007/978-3-642-23333-3_12},
DOI={10.1007/978-3-642-23333-3_12},
booktitle={Lecture Notes in Computer Science},
publisher={Springer Berlin Heidelberg},
author={Glassey,
Olivier and Morin,
Jean-Henry and Genoud,
Patrick and Pauletto,
Giorgio},
year={2011},
pages={133–144} }