@inbook{Fernandez_2015,
title={Policing Engagement via Social Media},
ISBN={9783319151687},
ISSN={1611-3349},
url={http://dx.doi.org/10.1007/978-3-319-15168-7_3},
DOI={10.1007/978-3-319-15168-7_3},
booktitle={Social Informatics},
publisher={Springer International Publishing},
author={Fernandez,
Miriam and Cano,
A. Elizabeth and Alani,
Harith},
year={2015},
pages={18–26} }