@inbook{Lindgren_2022,
title={Organizing for Robotic Process Automation in Local Government: Observations from Two Case Studies of Robotic Process Automation Implementation in Swedish Municipalities},
ISBN={9783030926441},
ISSN={2196-8713},
url={http://dx.doi.org/10.1007/978-3-030-92644-1_10},
DOI={10.1007/978-3-030-92644-1_10},
booktitle={Service Automation in the Public Sector},
publisher={Springer International Publishing},
author={Lindgren,
Ida and Åkesson,
Maria and Thomsen,
Michel and Toll,
Daniel},
year={2022},
pages={189–203} }