@inbook{McKenna,<br/><span class="tab"></span> title={Locating Training Within a Strategic Organizational Response to Aggression and Violence},<br/><span class="tab"></span> ISBN={9780387339641},<br/><span class="tab"></span> url={http://dx.doi.org/10.1007/978-0-387-33965-8_12},<br/><span class="tab"></span> DOI={10.1007/978-0-387-33965-8_12},<br/><span class="tab"></span> booktitle={Violence in Mental Health Settings},<br/><span class="tab"></span> publisher={Springer New York},<br/><span class="tab"></span> author={McKenna,<br/><span class="tab"></span> Kevin J. and Paterson,<br/><span class="tab"></span> Brodie},<br/><span class="tab"></span> pages={231–251} }