Authors:
Bertrand Mocquet
Abstract:
International audience; The COVID-19 health crisis marked the year 2020. The entire university community, university members and public service users alike, was not spared by this health emergency, which hit especially hard in France. This crisis, experienced as a real shock for some, generated several other crises within universities. Take, for example, the learning crisis experienced by students and members, who had to develop new professional practices, or the organizational crisis: how to ensure public service continuity? In this article, w (...)
International audience; The COVID-19 health crisis marked the year 2020. The entire university community, university members and public service users alike, was not spared by this health emergency, which hit especially hard in France. This crisis, experienced as a real shock for some, generated several other crises within universities. Take, for example, the learning crisis experienced by students and members, who had to develop new professional practices, or the organizational crisis: how to ensure public service continuity? In this article, we build the case, through several signs found in our observations, that several types of changes, in the form of creative digital subversions, appeared in order to solve new problems: the arrival of new tools and new uses, the adaptation of modes of communication of digital governance, and finally, the development of the regulatory framework.; La crise sanitaire de la COVID-19 a marqué l’année 2020. L’ensemble de la communauté universitaire – les membres des universités comme les usagers du service public – n’a pas été épargnée, notamment en France. Cette crise, vécue comme un véritable choc pour certains, en a engendré plusieurs autres au sein des universités. Citons la crise d’apprentissage des étudiants et des membres, qui ont dû développer de nouvelles pratiques professionnelles, la crise de leur organisation – ou comment assurer la continuité du service public. Nous défendons l’idée dans cet article, et au travers de plusieurs signes relevés dans nos observations, que plusieurs types de changement, prenant la forme de subversions numériques créatrices, sont apparus afin de résoudre de nouvelles problématiques : arrivée de nouveaux outils et de nouveaux usages, adaptation des modes de communication de la gouvernance numérique et enfin, évolution du cadre réglementaire.
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