Abstract: Over the past four decades Operations Research (OR) has played a key role in solving complex problems in airline planning and operations. More recently, Artificial Intelligence (AI) has seen rapid adoption in travel that covers everything from robotic process automation, cognitive insight to cognitive engagement. This chapter discusses the role of AI in travel, its potential to address travel complexity, solve a range of problems, and create new value propositions. This chapter also covers the role of Big Data and block chain technology in trav...
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Topics: 
Data science
Artificial intelligence